Tip o’ the Morning to Ya – Managing Expectations

Rich Habits Word of the Day

Transcend – Exceed.  Tom always tried to transcend other’s expectations at the end rather then at the beginning, by under-promising.

Rich Habits Fact of the Day

Prior to the Battle of Trenton, the general perception among the colonies was that the war was lost. Their expectations were so low that they lost all hope. George Washington’s daring midnight crossing of the Delaware River on Christmas caught the enemy by surprise and their victory rippled across the nascent nation and across the Atlantic ocean.

Rich Habits Lesson of the Day

Wealthy, successful individuals make it a Rich Habit to exceed expectations. Expectations are a tricky thing. Unsuccessful people have a  tendency to want to “wow” others, so they make promises out of the gate that exceed another person’s expectations. They “wow” them at the beginning. That’s backwards. It sets you up to fail by not meeting expectations.

Successful people make it a habit of changing the other person’s perception of reality, out of the gate, reducing their expectations at the beginning of the promise stage. By reducing expectations this way, they set themselves up for success, making it easier to exceed expectations by over delivering. This allows them to “wow” them at the end.

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Thomas C. Corley About Thomas C. Corley

Tom Corley is a bestselling author, speaker, and media contributor for Business Insider, CNBC and a few other national media outlets.

His Rich Habits research has been read, viewed or heard by over 50 million people in 25 countries around the world.

Besides being an author, Tom is also a CPA, CFP, holds a master’s degree in taxation and is President of Cerefice and Company, a CPA firm in New Jersey.
Phone Number: 732-382-3800 Ext. 103.
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